Protections

🛡️ Shop Protections

We're committed to giving you a great shopping experience.

🔒 Secure Payments

Shop uses highly secure payment methods. Transactions are fully encrypted and meet the Payment Card Industry Data Security Standard (PCI DSS).
We never share payment information with sellers.

💳 Payment methods we accept

💵 Money-Back Guarantee

Our coverage is completely free and automatic on eligible orders for up to 90 days.

📦 Delivery Guarantee

Receive an automatic refund if your package is reported as lost or damaged by the carrier.

🔁 Easy Returns & Refunds

• 📬 Free returns on most items for 30 days
• 🏪 Drop off at UPS, USPS, FedEx, or Walgreens
• 📱 No box or label required at UPS — simply scan the QR code
• ⚡ Instant refunds at dropoff for qualifying returns

🔐 Data Privacy

Your privacy is our priority. Your data is protected with multiple safeguards, and we will never share or sell your information without your consent.
Learn about your rights, data security practices, and how your information is used in DDPaws Shop’s Privacy Policy.